Thomas, a plumber in Lyon — 3 months with Bridge Agent

Thomas runs a small plumbing business with two apprentices. Before Bridge Agent, he'd come home from a job site in the evening and still spend an hour replying to emails, following up on quotes, and updating his schedule.

The turning point

"I had 8 quotes pending. I knew some clients were just waiting for a nudge to confirm. But after a full day on site, that's the last thing I felt like doing."

A friend tells him about Bridge Agent. He books a discovery call.

Getting set up

Within 24 hours, his agent is configured on WhatsApp. Two main use cases:

1. Quote follow-ups Thomas simply sends: "Follow up on quotes with no reply for more than 5 days" The agent identifies the relevant quotes, sends personalized follow-up emails, and Thomas gets a summary.

2. Appointment reminders The day before each job, the agent automatically sends the client a confirmation text. The result: missed appointments dropped by 80%.

Results after 3 months

• 8 to 12 quotes followed up automatically every month
• 3 to 5 extra confirmations directly tied to those follow-ups
• 45 minutes saved every evening
• "I now run my business from my phone, between job sites."

What he takes away from it

"What won me over is that it talks like me. I send a message like I would to a colleague, and the agent gets it. No need to learn anything."

Thomas started with the Essential plan at €29.99/month. His agent is available on WhatsApp and the web interface. Get started with no commitment.